Celebrating 5 years of our Customer Success Manager!

We are so grateful to Nicole for everything she’s contributed to Altora’s team and success. To celebrate, Nicole and Altora’s founders (John, Vinny and Cuong) went out and enjoyed a delicious meal at Kentaro – a highly rated Japanese restaurant.

Nicole’s 5-year milestone is also a great time to reflect on her contributions to Altora. She provides world-class customer service to our clients, receiving consistent rave reviews about her dedication to our clients’ system training, technical support and overall product experience and success.

Here is just some of the glowing feedback we’ve received from our amazing clients about Nicole and her customer service team.

It’s been an excellent working relationship, underpinned by outstanding customer support.

Jody Kershaw, Senior Learning and Development Advisor.
Clough Group

Personally, I’ve mainly dealt with support but it’s the best support team I’ve ever come across. The responses are super quick and very detailed and it’s what really has won me over. 

Shayne Daniels, Senior Training Advisor.
Aurelia Metals Ltd

Working with the team at Altora has been very easy. They are only a phone call away and have always been available to assist and answer questions.

Tony Hawes, Generation T&C Senior Business Partner.
Origin Energy

We find the support to be fantastic and super helpful with the ability to answer our questions and find a solution.

Elli Vukasovic, Events Operations Manager
Isa Rodeo Limited

Thank you, Nicole. Well done and congratulations on reaching your 5-year milestone! You have been a wonderful member of the team. Your professional attitude and happy nature have made a positive impact on the team and company. Wishing you continued success for the next 5 years and beyond.

Cuong Phan, Director & Operations Manager - Altora